drlunanerd
Aug 25, 05:08 PM
I've just come out the other side of a protracted saga with AppleCare.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
torbjoern
Mar 1, 04:18 PM
But they are treated equal, any gay man can marry a woman and any lesbian woman can marry a man just as any heterosexual man can marry a woman and any heterosexual woman can marry a man
He he, I simply love this. How come I have never thought of it myself? So simple yet brilliant at the same time! (-:
He he, I simply love this. How come I have never thought of it myself? So simple yet brilliant at the same time! (-:
ChrisA
Jul 27, 12:18 PM
With things like this, my rule is: If you have to ask, then you can't do it :-(
How true. The processor is soldered to the logic board on the notebooks It is in a socket in the iMac. So yes iMacs will be easy to upgrade but MB and MBP will require conciderable level of skill and some very specialized equipment. There may be 3rd parties offing the upgrade some day
Why would they solder the CPU? Saves the space of a socket. Heat transfer is better, very little chance of it comming loose. Those socets add not a small amount of height to the chip
How true. The processor is soldered to the logic board on the notebooks It is in a socket in the iMac. So yes iMacs will be easy to upgrade but MB and MBP will require conciderable level of skill and some very specialized equipment. There may be 3rd parties offing the upgrade some day
Why would they solder the CPU? Saves the space of a socket. Heat transfer is better, very little chance of it comming loose. Those socets add not a small amount of height to the chip
Stella
Apr 27, 08:43 AM
Why did it take so long for Apple to release a statement?
DoFoT9
Aug 11, 07:39 AM
Still not much stopping one from purchasing other region games:D Need to pick up the Asian version of Demons Souls as well to try the glitch out for max stats. I do like that the PS3 can play all region titles.
shipping would be pretty high i imagine! :p glad to know us aussies are being thought of!
shipping would be pretty high i imagine! :p glad to know us aussies are being thought of!
toddybody
Apr 6, 11:40 AM
what do you think Games on a Mac are? Jeeze dude, thats why I own a gaming PC. You couldnt dream of playing the majority of current titles at max settings on a mac...they need to start giving them real GPU's
Matthew Yohe
Apr 7, 10:23 PM
Quota? Are these guys idiots?
Best Buy isn't the only place to buy these... I've thought through the various marketing gimmicks, and really none apply here. Why would they do this...
Best Buy isn't the only place to buy these... I've thought through the various marketing gimmicks, and really none apply here. Why would they do this...
NJRonbo
Jun 14, 06:24 PM
You know what?
Third friggin' RS store I have called and ALL
say that even if you get a PIN tomorrow it is
no guarantee of a phone.
I think I am going to order directly from Apple.
Third friggin' RS store I have called and ALL
say that even if you get a PIN tomorrow it is
no guarantee of a phone.
I think I am going to order directly from Apple.
Roto3180
Mar 31, 04:45 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
I also kind of thought that Google would close things off after awhile. Android is what Wonblows was in the 90s. Every Tom, Dick and Harry wrote software for it, most of it was crap but gave the belief it was superior to the Mac OS. Microshaft cracked down and eased out the bad software developers and the same thing will happen to Android. Especially since rouge developers have came about.
I also kind of thought that Google would close things off after awhile. Android is what Wonblows was in the 90s. Every Tom, Dick and Harry wrote software for it, most of it was crap but gave the belief it was superior to the Mac OS. Microshaft cracked down and eased out the bad software developers and the same thing will happen to Android. Especially since rouge developers have came about.
TangoCharlie
Jul 20, 11:40 AM
I have a question.
If Kentsfield is a relation of the Conroe part (ie. Core 2 Duo) then will it be capable of being configured in a pair to create a "octo" core machine?
Surely that will require a Xeon class processor (like a quad version of the Woodcrest)?
edit: quad version of Woodcrest is Clovertown.
Intel has for the last few years restricted the "destop" parts to single socket systems. ** If Intel continues along these lines, then Kentsfield will also be restricted to single socket systems (ie a maximum of 4 cores).
Cloverton, being the "Xeon" equivalent will support multi-socket systems, taking us to the quoted 8 cores for dual-cpu systems.
====
**The Pentium III S was the last "desktop" CPU which could be used in a dual cpu configuration. P4's were always "crippled" to work only in single-cpu systems.
If Kentsfield is a relation of the Conroe part (ie. Core 2 Duo) then will it be capable of being configured in a pair to create a "octo" core machine?
Surely that will require a Xeon class processor (like a quad version of the Woodcrest)?
edit: quad version of Woodcrest is Clovertown.
Intel has for the last few years restricted the "destop" parts to single socket systems. ** If Intel continues along these lines, then Kentsfield will also be restricted to single socket systems (ie a maximum of 4 cores).
Cloverton, being the "Xeon" equivalent will support multi-socket systems, taking us to the quoted 8 cores for dual-cpu systems.
====
**The Pentium III S was the last "desktop" CPU which could be used in a dual cpu configuration. P4's were always "crippled" to work only in single-cpu systems.
milo
Nov 29, 11:05 AM
"I don't see why we wouldn't do that... but maybe not in the same way"
Well, I can't see why Universal wouldn't do that...getting paid money for doing nothing? Sure, I'll have some too.
But I can definitely see why Apple wouldn't do that. Universal could threaten to yank all their content from iTunes if Apple refuses but at this point that might hurt Universal more than Apple.
Well, I can't see why Universal wouldn't do that...getting paid money for doing nothing? Sure, I'll have some too.
But I can definitely see why Apple wouldn't do that. Universal could threaten to yank all their content from iTunes if Apple refuses but at this point that might hurt Universal more than Apple.
ergle2
Sep 15, 01:08 PM
On an unrelated note, wouldnt it been cool to effectivly install a whole OS on RAM. That would be noticably quicker....
The OS would be faster but unless you had tons of RAM, the Apps ... :)
Modern OSes use RAM not used by apps to cache recently used files/data, since it makes more sense to keep around stuff the system mind need again. Most OS files aren't needed (just look at the size of the OS itself on any system!).
Of course, back in my Amiga days, pretty much all the OS was running from ROM/RAM, and it had pre-emptive multitasking but no VM system. As a result, it was incredibly snappy to use, despite being a 7.14MHz 68K. I've occasionally seen real Amigas since then and I'm always impressed by how "fast" it feels, even if the system itself seems rather primative by modern standards.
I imagine the early Macs were somewhat similar in this regard, but I didn't use one properly til the early 90's, by which time I was more interested in Unix, VMS, etc.
The OS would be faster but unless you had tons of RAM, the Apps ... :)
Modern OSes use RAM not used by apps to cache recently used files/data, since it makes more sense to keep around stuff the system mind need again. Most OS files aren't needed (just look at the size of the OS itself on any system!).
Of course, back in my Amiga days, pretty much all the OS was running from ROM/RAM, and it had pre-emptive multitasking but no VM system. As a result, it was incredibly snappy to use, despite being a 7.14MHz 68K. I've occasionally seen real Amigas since then and I'm always impressed by how "fast" it feels, even if the system itself seems rather primative by modern standards.
I imagine the early Macs were somewhat similar in this regard, but I didn't use one properly til the early 90's, by which time I was more interested in Unix, VMS, etc.
twoodcc
Nov 28, 08:17 PM
Won't happen.
yeah, i hope you're right. just doesn't seem right
yeah, i hope you're right. just doesn't seem right
braddouglass
Apr 6, 01:07 PM
Awesome, can't wait.
Picking up the 11" soon as they are out.
RICH B!tch! hahaha
I'm referring to his iMac and MBP and Iphone and Ipad and soon to be MBA
Picking up the 11" soon as they are out.
RICH B!tch! hahaha
I'm referring to his iMac and MBP and Iphone and Ipad and soon to be MBA
jackc
Aug 7, 04:32 PM
Now come on. Time machine? With a picture of outer space and stars? This looks so gimmicky.
True, it's a cool demo, but hopefully there's a simpler default interface.
True, it's a cool demo, but hopefully there's a simpler default interface.
ChickenSwartz
Jul 27, 11:49 AM
Since the WWDC is focused on developers, wouldn't it make the most sense for Apple to do all of the chip transition announcements plus the Leopard preview at WWDC...
This seems to make most sense to me. Obviously developers care about the OS. But introducing a line of "Pro" machines with the newest/best processor (maybe a new look?!?) seems intuitive at a developers conference but who knows.
I sit waiting anxiously. For me, I hope there is a new MBP with Merom by the time school starts. If they changed nothing but the processor I would be happy...it seems they have worked most of the kinks out (whine, etc.) by now.
This seems to make most sense to me. Obviously developers care about the OS. But introducing a line of "Pro" machines with the newest/best processor (maybe a new look?!?) seems intuitive at a developers conference but who knows.
I sit waiting anxiously. For me, I hope there is a new MBP with Merom by the time school starts. If they changed nothing but the processor I would be happy...it seems they have worked most of the kinks out (whine, etc.) by now.
jonnysods
Apr 6, 02:24 PM
Man alive, if that's the nearest competitor investors must be feeling pretty good with Apple right now.
I certainly love my iPad.
I certainly love my iPad.
mcgillmaine
Jun 22, 10:32 AM
I just got off the phone with a radio shack in the area I live in (Raleigh-Durham, NC). The guy (Alex) seemed to be well informed on what's going to happen in the next few days. This is a sum of what was told to me.
Our area sent out 251 pin request (or something like that). And only got back 96. Which leaves each store at about 3-5 phones. So he went on and talked about the "pre order" list that didn't really mean you would have one on the 24h and said it's about a 1-50 chance most people will get there phone on Thursday. Not good news for me. I hope this can help!!
Our area sent out 251 pin request (or something like that). And only got back 96. Which leaves each store at about 3-5 phones. So he went on and talked about the "pre order" list that didn't really mean you would have one on the 24h and said it's about a 1-50 chance most people will get there phone on Thursday. Not good news for me. I hope this can help!!
brewser
Apr 7, 11:50 PM
This notion that Best Buy is the only one hoarding stock is typical of the stereotypical Apple fan. And once again, I've never bought Apple or Mac products at Best Buy because the staff are not knowledgeable in most cases, the same way I never bought a Mac at Circuit City for the short period they carried Macs.
But which stores are well stocked the best with iPads?
See if you can guess. I'll give you a hint, it begins with an A.
Sure you can say, those are Apple's rules, deal with it, but that doesn't make it right.
The truth probably is that some Best Buys are probably near Walmarts and Targets so they don't want to be out of stock for 2-3 weeks while Apple hoards stock at its stores. I'm sure none of them want to be out of stock for 2-3 weeks and suspect that Best Buy is the not the only offender of conserving stock due to Apple's inability to meet demand.
Not one of these chains wants to be known as the chain that didn't have iPads for 2-3 weeks giving consumers the impression they don't carry it anymore!
The only difference is Best Buy got CAUGHT!
I would bet that this directive came from corporate and applied to a limited number of stores that were faced with the possibility of being out of stock for an extended period of time.
People can conjecture here all they want, but no one really knows the details of Apple's supply promises vs. what it delivered with any of these chains.
You are an idiot to believe any of that. BB wants to save stock for their Sunday ads. That is the drive to bring customers in. They do this with any limited product. It's their nature. They need a certain number that matches their ad. They will tell you they are out of stock but they are waiting for Sunday.
But which stores are well stocked the best with iPads?
See if you can guess. I'll give you a hint, it begins with an A.
Sure you can say, those are Apple's rules, deal with it, but that doesn't make it right.
The truth probably is that some Best Buys are probably near Walmarts and Targets so they don't want to be out of stock for 2-3 weeks while Apple hoards stock at its stores. I'm sure none of them want to be out of stock for 2-3 weeks and suspect that Best Buy is the not the only offender of conserving stock due to Apple's inability to meet demand.
Not one of these chains wants to be known as the chain that didn't have iPads for 2-3 weeks giving consumers the impression they don't carry it anymore!
The only difference is Best Buy got CAUGHT!
I would bet that this directive came from corporate and applied to a limited number of stores that were faced with the possibility of being out of stock for an extended period of time.
People can conjecture here all they want, but no one really knows the details of Apple's supply promises vs. what it delivered with any of these chains.
You are an idiot to believe any of that. BB wants to save stock for their Sunday ads. That is the drive to bring customers in. They do this with any limited product. It's their nature. They need a certain number that matches their ad. They will tell you they are out of stock but they are waiting for Sunday.
aricher
Sep 13, 09:31 AM
Are these processors 32 or 64 bit? I told one of my PC-lovin' IT guys about the 8 core Mac this morning and he said, "32 bit processors are ancient technology no matter how many you stuff into a box, but I guess they are OK for entertainment computers." :rolleyes:
bruinsrme
Apr 27, 08:51 AM
And now Trump is demanding to see Obama's educational records. It's not going to end. If Obama releases those, then what will Trump demand?
When this whole birther bullcrap started back before the election, I said that if he ever releases the long form, they'll claim it's fake and then demand more proof. Looks like I'm right.
Funny I had to prove my education credentials and proof of citizenship for 3 companies that extend offers.
Is it really out of line for the president to furnish such information?
Did I cross the the line of being a racist?
When this whole birther bullcrap started back before the election, I said that if he ever releases the long form, they'll claim it's fake and then demand more proof. Looks like I'm right.
Funny I had to prove my education credentials and proof of citizenship for 3 companies that extend offers.
Is it really out of line for the president to furnish such information?
Did I cross the the line of being a racist?
paul4339
Mar 22, 01:00 PM
Unfortunately you're so very right. Until it's in the hand and on the shelves it's vaporware.
...
Yes, I think they should at least have a model that they can 'power on' before they say that it's going to be released on June 8 (that's just over 2 months away to get it working and out the door!)
P.
...
Yes, I think they should at least have a model that they can 'power on' before they say that it's going to be released on June 8 (that's just over 2 months away to get it working and out the door!)
P.
notjustjay
Apr 8, 12:22 AM
I do not intend to be rude, but there is a difference in HDMI cables, no matter what the Internet tells you. Conductors, shielding materials/layers and the way the connectors are put together are a few differentiators. An AudioQuest Coffee cable, for example, which is several hundred dollars ($600 I believe for a 1.5m) is made of pure silver starting with the tips and going the length of the cable. This is not the same as a no name $5 dollar HDMI cable from Amazon.
Sure there is a difference, but is it noticable? Is it worth the cost?
A Ferrari costs a lot more than a Ford Fiesta. It's better built and has a lot more power under the hood. But if all you're ever doing is driving at 20 mph, then it doesn't matter, the Fiesta has all the power you need and you'll save a pile of money. Now, you don't want to go rock bottom and buy a junker that might break down, but as long as it runs smoothly at 20 mph, any car will do the job.
You don't want ultra-cheap crappy cables that can develop loose connections or come poorly shielded, as that can cause dropouts. But neither do you need pure silver or oxygen-free shielding or whatever. Any HDMI cable will either fail outright or do the exact same job as any other for the given application.
Sure there is a difference, but is it noticable? Is it worth the cost?
A Ferrari costs a lot more than a Ford Fiesta. It's better built and has a lot more power under the hood. But if all you're ever doing is driving at 20 mph, then it doesn't matter, the Fiesta has all the power you need and you'll save a pile of money. Now, you don't want to go rock bottom and buy a junker that might break down, but as long as it runs smoothly at 20 mph, any car will do the job.
You don't want ultra-cheap crappy cables that can develop loose connections or come poorly shielded, as that can cause dropouts. But neither do you need pure silver or oxygen-free shielding or whatever. Any HDMI cable will either fail outright or do the exact same job as any other for the given application.
HBOC
Apr 7, 11:05 PM
Normally I'd call bs, but I got mine at Best Buy and my friend a former employ asked if they had any more, the said technically no but for him they'd "find" one. Thank god I got it from there for reward pointssss!
My reward point coupons always come the day after they expire anyways. Plus newegg and amazon are cheaper on most things. Too bad circuit city went down...
My reward point coupons always come the day after they expire anyways. Plus newegg and amazon are cheaper on most things. Too bad circuit city went down...
